Here at Printdesigns, we always work very hard to provide our customers with competitively priced display stands, backed-up with good customer service and support when needed. We welcome feedback from all of our customers whether it is good or bad because we believe that such feedback allows us to continuously improve.
Regarding customer reviews, we noticed that several companies who also provide a range of products such as banner stands and pop up stands sometimes publish feedbacks on their websites from ‘independent’ review sites. I’m always slightly sceptical about such review sites in that it is not always obvious if such published reviews are completely authentic.
Today, whilst browsing the internet I discovered one large format print and display website which published reviews from several ‘happy customers’ on a range of products including banner stands and PVC Banners. The company concerned featured reviews linked from the website yotpo.com which claims to host independent customer reviews.
Three of the total published reviews on the printing companies website were from a reviewer with the same name as the sales and marketing director of the business. A strange coincidence or perhaps the sales and marketing manager published the reviews himself?
The point of highlighting the above is to point-out that just because a company has reviews published on a website, it is not proof that the reviews are legitimate. Using a third-party review site might instil some confidence in the buyer that positive reviews are real but in the case above that confidence would seem to be mis-placed.
We publish reviews on our own website and also have some glowing reviews from customers on our Google Plus page (see link below) all of which are authentic. We can also provide transcripts of feedbacks we received by email from previous happy customers.
All the reviews we have from Google plus are legitimate and from customers we have proudly produced work for in the past. If you have any comments or feedback about Printdesigns then why not get in touch by sending an email or leave a comment here on our blog.